Same-day delivery within 12 hours during business hours (8:00 AM to 6:00

1. Refund & Return Policy

• Returns are accepted within 24 hours of delivery.
• Items must be unused, in their original packaging, and accompanied by proof of purchase.
• Please contact info@primeshop.qa before returning any item.
• Damaged or incorrect items must be reported within 24 hours of delivery.
• Approved refunds will be processed to the original payment method within 10 business days.

2. Warranty Policy

• Accessories are not covered under warranty.
• Returns accepted within 24 hours if unused and in original packaging.
• BSON products include a 1-year warranty for manufacturing defects and software issues only.
• Warranty excludes physical, accidental, water damage, misuse, and unauthorized repairs.
• other product Manufacture referred only retton